FAQ's

Where do you ship
We ship only within the United States

How long does shipping take
Orders are processed within 1–2 business days. Estimated delivery time is 10–12 business days within the United States.

Can I return or exchange an item
Yes we accept returns within 30 days by mail and we also accept exchanges Please ensure items are unused and in original condition

How do I return an item
Returns must be sent by mail Customers are responsible for return shipping unless the item is defective or incorrect

How long does a refund take
Refunds are processed within 7 business days after we receive the returned item

How can I contact customer service
You can reach us by phone at ++1 (640) 203-6649 or email info@jorjio.com

what payment methods do you accept
We accept the payment methods provided at checkout

Do you offer tracking for orders
Yes once your order ships we will provide tracking information via email